Privacy Policy

BACKGROUND

This document (“Privacy Policy”) is an electronic record in terms of: (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Privacy Policy is published in accordance with the provisions of Information Technology Act, 2000 and the rules made thereunder that require publishing the rules and regulations, privacy policy and terms of use for access or usage of our website www.syncsn.co (hereinafter referred to as website) or for any other personal information that you share with us in the course of your interaction or engagement with us.

The website is owned, registered and operated by SYNCSN (hereinafter referred to as Company or We or Our or Us). We know that you care how information about you is used and shared. This Privacy Policy covers the use of the website and the services offered by us (hereinafter referred to as Services) and explains (i) what information we might collect from you; (ii) how we might use that information; (iii) how is your information shared with others; (iv) how do we protect your information; and (v) how you can control the collection, correction and / or deletion of information provided by you.

By using the website, you agree to the terms and conditions of this Policy and the Terms & Conditions, available on the website. This Privacy Policy applies to consumer information we collect on the website as well as any other means (including offline) or from other sources. Our Services sometimes link to services run by other companies, which have their own privacy and cookies policies, and the information you give them will be subject to such third party's policies. Make sure you check such third party's policies to know how they will use your information.

INFORMATION WE COLLECT

User-Provided Information: We may collect the following information:

  • Information provided by you in completion of the forms on or as indicated by you on the account settings page of our website (including, but not limited to, your name, email address, phone number, shipping address & billing address).
  • Demographic information such as date of birth and location, should you choose to share this information with us.
  • We may keep a record of all correspondence should you contact us, including any information provided, if you report a problem with our website.
  • History of transactions you carry out through our website, including details of your billing address.
  • If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

Cookies Information: When you visit our website, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the website. A cookie does not collect personal information about you. We use both session cookies and persistent cookies.

Device Information: We collect information from and about the computers, phones, tablet and other web-connected devices that you use to access or integrate with our Services. The information we collect includes (i) device attributes that refers to information such as the operating system, hardware and software versions, browser type; (ii) unique identifiers and device IDs; (iii) network connection information.

File Information: Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website, such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

HOW WE USE YOUR INFORMATION

We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service. By providing us your information you consent to our using the email address/ phone number to send you (i) emails/ messages in connection with certain clarifications / information required by us in order for you to access the Services, including but not limited to, offers, updates and announcements based on your previous orders and your interests; or (ii) Service-related notices.

If at any time you wish to stop receiving these email/SMS communications from us, you may put up a request for discontinuation by emailing us at support@syncsn.co or by using the unsubscribe feature in the email received by you. However, you shall not have the option of discontinuing the receipt of critical service-related emails.

We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors and traffic; (e) diagnose or fix technology problems; and (f) help you efficiently access your information after you sign-in.

HOW WE SHARE YOUR INFORMATION

Personally Identifiable Information:

  • As a rule, the Company will not rent, sell or trade your personally identifiable information to others without notice to the users. This does not include other parties who assist us in operating our Website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • We may store personal information in locations outside the direct control of the Company (for instance, on servers or databases co-located with hosting providers).
  • We will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Use, take precautions against liability, investigate and defend ourselves against any third-party claims or allegations; and (c) to exercise or protect the rights, property, or personal safety of the Company, our Users or others.

Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the opinions and usage patterns.

HOW WE PROTECT YOUR INFORMATION

The Company uses commercially reasonable physical, managerial, and technical safeguards in order to protect any kind of personal sensitive information that we have under our control from unauthorized access. We cannot, however, ensure or warrant the security of any information you transmit to the Company and you do so at your own risk. To protect your privacy and security, we take reasonable steps to verify your identity before granting you access to your account.

Children's Privacy: Protecting the privacy of young children is especially important. For that reason, the Company does not knowingly collect or solicit personal information from anyone under the age of 18 years. If you are under 18 years, please do not send any information about yourself to us.

LINKS TO OTHER WEBSITES / ADVERTISING

We are not responsible for the practices employed by websites linked to or from our Website, nor the information or content contained therein. Please remember that when you use a link to go from our Website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Website, is subject to that website's own rules and policies.

NOTIFICATION PROCEDURES & CONTROL OF INFORMATION

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website, as determined by the Company in its sole discretion.

You may access, update or correct your account information and email preferences at any time by logging in to your account. You can port, erase, review and correct the information about you that the Company keeps on file by contacting us directly at support@syncsn.co.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@syncsn.co
  • Website: www.syncsn.co